Dr. Suri stressed the soft skills but different ones that we typically hear. He pulled out the usual suspects--confidence, etc.-- but also something new. He highlighted the importance of the soft skill of being able to understand others, crawl into their mindset, figure out what they want, and then make sure that you fulfill that need while getting your own needs met or points across. I haven't really heard a leader address the need to understand someone and then make that understanding a bridge between what you both want. This is terribly important to true leadership, which includes the ability to get someone to follow you because they want to, not through coercion. Dr. Suri's highlighting this point is important and it speaks to his leadership skills that he values such an under-recognized quality.